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Help with frequently asked questions

 

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I have a question about something Mr. Wattles writes about.

Please post your question in the Discussion Forum. That way, everyone can benefit from your question and the answers from me and others. Also, please note that the reason I created the Practical GeniusesTM course precisely to answer the questions I received over and over.

I understand that you may have questions or concerns of a personal nature that you would like guidance on or to chat about. However, counseling is not my area of expertise, so any individual coaching or discussion I may offer is done only within the framework of the online course (in the special course discussion forum or in the voice conference room). That's "efficient action," and I appreciate your understanding!



I never received my ebook, or ezine, or other email I expected.

First, make sure you’ve requested to be on the mailing list. Click here to do that now if you haven't already.

If you don’t receive your download instructions immediately, or if you haven’t received some other expected email from this site, there’s probably a spam filter interfering. Click here for easy instructions for getting our email into your inbox.

Note: Download instructions are automatically sent immediately and then resent 24 hours later as a back-up, so there’s usually no need to email or try to resubscribe if you have made sure your email system will accept our messages.

If you have followed all these instructions and still haven't received expected email, please click here to use the Contact Form to get in touch. (Be sure to let us know exactly what the problem is and how you've tried to solve it already. That'll speed everything up!)



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My password doesn't work.

Usernames and passwords are used in three areas of this site — the Online Course, the Discussion Forums, and the Affiliate Program. So first, make sure you're not trying to use passcodes for one area to enter a different one.
 

  • If you need help with your Practical GeniusesTM Online course password, click here.

  • If you need help with your Affiliate Program password, click here.

  • If you need help with your Discussion Forums password, first be sure you are registered for the Forum. For more info on that, click here.



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I have a question about ordering the audiobook.

To order without a credit card or PayPal account, just click here for the "print-and-mail" order form.

If you if you are concerned about ordering online, you may also use this form to send a credit card payment by fax or mail. (Our online order system is entirely secure and we have never had any security problems whatsoever. Your order will be processed by Authorize.net, the largest processor of payments online.)

If you have a question about an existing order, click here to use the Contact Form. Please include the name and email address you used when placing your order, and a copy of your email receipt if available. That'll speed things up!



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I need help with or have a question about The Science of Getting Rich for Practical GeniusesTM Online Course.
 

  • I don't have a credit card. How can I sign up for the course?

  • Click here for the "print-and-mail" order form which you may mail with a personal check or money order in US dollars, or mail or fax with a credit or debit card payment.
     

  • I signed up, but didn't get any course access information yet.

  • That's unusual, but it may be that the email has bounced or been mistakenly intercepted by your spam filters. Click here to use the Contact Form to let us know, being sure to give us the exact name and email address you used to order the course. Please also include your email receipt if you have one, and if you used PayPal, include your PayPal email address as well.

    Also, click here for easy instructions for getting our email past overactive spam filters and into your inbox.
     

  • I forgot (or lost) my course password.

  • Click here to request a new password.

    You'll also find a little "Forgot Course Password?" link at the top of The Science of Getting Rich Network's home page and on the "Practical Geniuses" page, too.
     

  • My course password doesn't work.

  • Make sure you're typing your username and password correctly — with exactly the same capitalization (or none) you used to set them up originally. Also, no spaces before or after the codes. (Check this — it happens a LOT!) Copy-and-paste the codes rather than typing them and check the little box to let your browser remember your codes.

    It may also be that your web browser's "security settings" are set higher than "medium." If that's the case you'll find many of your passwords suddenly not working.

    To fix this in Microsoft Internet Explorer, click "Tools" > "Internet Options" > "Security" tab > "Custom Level" button. Make sure the little box at the bottom says "Medium." If it's "High," your passcodes will NOT work.

    If neither of these "fixes" works, click here to request a new password.

    You'll also find a little "Forgot Course Password?" link at the top of The Science of Getting Rich Network's home page and on the "Practical Geniuses" page, too.

    Last, but not least, make sure you're not trying to log into the Course site with your Forum or Affiliate Program passcodes.

    If this does NOT solve your challenge, click here to use the Contact Form and describe exactly what you're doing, step by step, and exactly what happens — error messages or whatever — so that the techies can see what's going awry.
     

  • Where do I log in for the course?

  • www.scienceofgettingrich.net/practicalgeniuses/
     

  • How do I cancel my billing?

  • If you chose the "every 30 days" billing option and are paying via PayPal, simply log into your PayPal account and cancel your subscription there.

    If you used the credit/debit card option, click here to use the Contact Form. You'll need to give us at least 24 hours notice BEFORE your next scheduled billing (and if it's scheduled for a weekend or holiday, we'll need to know 24 hours before the weekend or holiday begins). You'll receive an email confirmation of the cancellation right away. Important: If you don't receive confirmation of the cancellation, it means we have NOT received your cancellation message.

 

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I need to change my email address.

Look at the bottom of any edition of The Certain WayTM, The Certain WayTM Update, or any email with download instructions. There’s a quick link there to update your mailing list information.



I need help using the Discussion Forums.

On the Forum page, click the "Tools" tab. On the drop-down menu, click "Help." If you don't see the drop-down menu, be certain that you have any "pop-up blockers" turned OFF for the Forum page. Also, be certain that you have Java turned on in your browser.

If you're having trouble posting messages or replying to them and you're using Internet Explorer as your browser, click Tools (at the top of the browser), then Internet Options, then Advanced. Scroll down to where it says: "JIT compiler for virtual machine enabled." Make sure the little box is checked. That should do it!

If you have trouble registering for the Forum, first clear out the cache (temp files, history, cookies) in your web browser. To do that in Internet Explorer, click Tools (at the top of the browser). In the little box that pops up, click the "Delete Files" button under "Temporary Internet Files." You may also want to click the "Settings" button and make sure your browser will "check for newer versions of stored pages" automatically.

If that doesn't take care of it, you may want to try an alternate browser. The InfoPop folks who run our Forum suggest Mozilla Firefox. Click here to download this excellent free browser.

If you are unable to complete your registration, please try using a different username. The one you are trying to register may already be taken.



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I have questions about the Affiliate Program.

The Affiliate Program is currently suspended and being reviewd to find ways to strengthen it. No new applications are being accepted. Watch for updates.

 


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I want to distribute the ebook, or use text or graphics from it or this site.

Click here for the guidelines.



I want to sell the audiobooks, etc. in my country.

If internet access is not widely available in your area, please the Contact Form to send a brief outline of your proposal, including your distribution experience.



I want to translate the ebook, audiobook, ezine, or online course and make it all available in my language.

Use the Contact Form to send a brief but thorough outline of your proposal, including your translating experience and your own success in living the Science of Getting Rich principles. I'd love to work with you in spreading this wonderful message even more widely around the world.



I have a question about how something on this site works or what tools or services are used.

Click here for all the “behind-the-scenes” details.


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